Our standards of conduct include Rules of Ethics and a number of mandatory standards that apply to all professional members of our firm.

Chania Real Estate and ARENCORES identify “Ethical Values” as basic policy, procedures and rules that our teams and partners have to comply with. By Ethical Values, our goal is to ensure that our team demonstrate behaviors with high interaction standards and to ensure that we demonstrate the highest quality attitudes.

Honesty: Chania Real Estate and ARENCORES manage all their activities and services based on the principle of honesty. They act with integrity and honesty in their relations with employees, property sellers, property buyers, investors and stakeholders.

Transparency: Chania Real Estate and ARENCORES are clear and open in their relations with employees, property sellers, property buyers, investors and all stakeholders. We provide clear, correct, complete and timely information in our entire services.

Neutrality: Chania Real Estate and ARENCORES do not make any discrimination among employees, property sellers, property buyers, investors and other stakeholders based on religion, language, race, gender, health conditions, marital status, political opinion etc. Our teams treat everyone fair and equal and refrain from biased behaviors.

Customer orientation: Customers are always right and providing service to them is the highest priority for our employees. Each customer is important regardless of their property size or amount of transaction.

Confidentiality: Confidential information of employees, customers, suppliers and other stakeholders is carefully protected. Disclosure of such information to third parties is not permitted.

Compliance with laws: Chania Real Estate and ARENCORES perform all their activities according to laws and regulations. We closely follows up laws, real estate standards and regulations and we take necessary measures for compliance.